A number before the work,
not after it
"How much will this cost?" should be answered before anyone touches production. So we scope in writing, quote a fee, and stick to it — and we never take a percentage of your cloud bill, because a partner whose revenue grows with your spend is negotiating against you in every design meeting.
Pick the shape that fits the problem
Most clients start at the left and move right as trust builds. You're never required to.
- A named engagement with a concrete deliverable
- Cloud readiness, cost health, recovery readiness, security posture, AI governance
- Written findings and a prioritized plan you keep
- No obligation to continue — the plan works without us
- Quoted before we start, invoiced on delivery
- Migration, landing zone, DR build, data-center work, remediation
- Priced from the assessment, so the scope is real before the number is
- Milestone billing on longer builds — you approve each stage
- Knowledge transfer and as-built documentation included, never an upsell
- Change requests re-quoted in writing, not absorbed silently
- Flat monthly fee by tier and estate size — cloud, on-prem, or both
- Watch — monitoring, drift review, backup verification, monthly reporting
- Operate — hands-on remediation, upgrades, incident response
- Transform — a standing roadmap and a senior engineer who owns direction
- Mix tiers across environments; leave with everything documented
Every engagement is sized to your environment, so we publish the model rather than a rate card that would be wrong for you. Tell us what you're dealing with and you'll get a written scope and a fee — usually within a few days, always before any work starts.
What we refuse to charge for
No percentage of spend
Partners who take a cut of your cloud bill profit when it grows. We charge for engineering, full stop — so rightsizing your estate costs us nothing and helps you. Shrinking your bill is a deliverable, not a conflict of interest.
No resold cloud
You buy AWS or Azure directly, at their prices, keeping your negotiated discounts and credits. Nothing runs in our account, so nothing is hostage if you leave.
No lock-in by obscurity
Everything is delivered as code and documentation in your repositories. Knowledge transfer is in scope by default. Firing us should be a clean operation — that's what makes hiring us safe.
The things people ask before the first call
Do you bill hourly?
Not by preference. Hourly billing makes us slower and you nervous. We quote a fixed fee for assessments and fix or milestone-price projects wherever the scope can be pinned down. Time-and-materials exists for genuinely open-ended work — ongoing advisory, incident support — and when we use it we say so up front with a cap.
What does a typical engagement cost?
It depends on the size of the estate, and any firm that answers this with a number before seeing your environment is guessing at your expense. What we will commit to: an assessment is a small, bounded number that buys you a plan you keep, and you'll have it in writing before you decide.
What happens if the scope changes mid-project?
We re-quote in writing before doing the work, and you approve it. Scope creep absorbed quietly is how engagements go bad — it either eats our margin and degrades the work, or it shows up as a surprise invoice. Neither is a partnership.
Can we start with something small?
Yes — and we'd rather you did. Six fixed-scope assessments exist for exactly this reason. Each one ends with a deliverable that stands on its own, whether or not you hire us for what comes next.
Do you work with our existing MSP or internal team?
Regularly. We're often brought in for the discipline an in-house team doesn't have bandwidth to build — cloud architecture, a DR rehearsal, a security posture review — and we work alongside whoever is already there. Managed services are full or partial for the same reason.
What about pricing for The Stoop platform?
The Stoop is in private pilot and isn't self-serve yet, so we're not publishing tiers we can't sell you today. Public platform pricing goes up when the portal opens for self-serve accounts — you can see what's coming and ask for early access.
Tell us the problem. Get a scope and a number.
First conversation is free and candid — including telling you if you don't need us.